Building a plan is critical when it comes to offshoring.
optiBPO has helped many businesses in Australia, New Zealand, Europe and North America successfully offshore operations. Interestingly, some businesses don’t have procedural documentation in place, but optiBPO’s new affiliate company optidocs can help with that.
In this video, I talked about:
How can optiBPO help companies review their BPO opportunities;
The phasing or steps for offshoring;
Prerequisites for a successful outsourcing;
optidocs – optiBPO’s affiliate company that help Australian firms with their procedural documentation to successfully offshore operations; and
Possible issues that outsourcing companies encounter with the “Go Live Date”