For many companies, offshoring offers a genuine solution to many business problems. They’ve found the practice has delivered effective cost and performance improvements, resulting in significant savings without sacrificing productivity.
All you need to get started is an office, an internet connection and a desk. It is a mistake to think that this makes a BPO, as when you are looking to manage your risk and get it right, there is a lot more to it if you want to ensure success.
We helps organisations plan, build, and manage dedicated teams in the Philippines. They’re an extension, not a separate part of your onshore organisation. We have offices in Sydney, London, and the Philippines.
The following is a transcript of an interview between Wayne Bucklar from Vertical Internet Radio, and Jamie McBrien, Director of optiBPO.
We provide onshore consulting support, that will help you define your strategy, and manage the transition. This includes business process subject matter expertise, to get you BPO ready.