Blog

Read the latest blog and updates all about the outsourcing industry on the optiBPO blog.

optiBPO - What Offshore Model Suits You Best

What Offshore Model Suits You Best?

To create success in outsourcing, it is critical to understand what offshore model will work best for you. Here are four main offshoring models to look at.
No, BPOs Are Not Created Equal

No, BPOs Are Not Created Equal – Increase Your Visibility

With so many BPO providers available today, it could be difficult to know which partner suits you best. Take a look at some of the factors that can help you identify a high-performing BPO provider.
Why offshoring in the Philippines is a Smart Option

Why Offshoring In The Philippines Is A Smart Option

The Philippines has positioned itself as one of the top offshoring destinations in the world. In 2017 Tholons report, the Philippines ranked 3rd in the Top 50 “Digital Nations” while Manila ranked 4th in the Top 100 “Super Cities”.
How to Develop a Successful Offshore Relationship

How to Develop A Successful Offshore Relationships

Growing a successful offshore team is difficult to do without the proper guidance, advice and support from onshore leaders. You need to make sure that you have the right level of onshore support and work with a high-performing outsourcing company to secure your company’s growth.
optiBPO - Why The Philippines Is The Only Choice For Outsourcing

Why The Philippines Is The Only Choice For Outsourcing

There are lots of locations people are offshoring to but for me, the big three are Manila, Clark, and Cebu. Out of those three, the two locations that I like to focus on are Manila and Clark. Manila is the capital of the Philippines.
Management Tips For A Successful Outsourcing

Management Tips For A Successful Outsourcing

optiBPO has helped many businesses in Australia, New Zealand, Europe and North America successfully offshore operations. Interestingly, some businesses don’t have procedural documentation in place, but optiBPO’s new affiliate company optidocs can help with that.
Rethinking Your Problem – Cost Reduction and Performance Improvement

Rethinking Your Problem – Cost Reduction and Performance Improvement

For many companies, offshoring offers a genuine solution to many business problems. They’ve found the practice has delivered effective cost and performance improvements, resulting in significant savings without sacrificing productivity.
Not all BPOs (Offshore Providers) are Created Equal

Not all BPOs (Offshore Providers) are Created Equal

All you need to get started is an office, an internet connection and a desk. It is a mistake to think that this makes a BPO, as when you are looking to manage your risk and get it right, there is a lot more to it if you want to ensure success.
The 3 Key Outsourcing Strategies To Understand

3 Key Outsourcing Strategies To Understand

We helps organisations plan, build, and manage dedicated teams in the Philippines. They’re an extension, not a separate part of your onshore organisation. We have offices in Sydney, London, and the Philippines.