IT Support – MSP

Job Category: IT Developer
Job Location: Clark, Pampanga

Explore and grow your skills by being part of a growing American-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!

Why you will love working with this Client?

Our client is a provider of IT solutions to help improve the security, efficiency, and productivity of businesses across the globe. Working with this organization will open great career opportunities for you. Be part of their growing team in the Philippines!

Location / Shift

Clark Office, Night Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

The Ideal candidate we are looking for will have prior experience working for an MSP using a ticketing system and related endpoint management tools such as ConnectWise, RMM tools, and EDR-style malware protection. At a minimum, candidates will need to demonstrate the listed skills:

Required Skills:

  • ● Windows Servers (2012-2019)
  • ● Active Directory
  • ● Microsoft 365/Azure AD
  • ● Exchange (2013-2019)
  • ● Dell Server Hardware and Support
  • ● Dell and PC Hardware Support and Repair
  • ● SonicWall VPN
  • ● Remote Desktop and related technologies
  • ● RMM tools
  • ● Ticketing System
  • ● EDR Antivirus Technology


  • 6+ Years working in a similar role
  • ● MCSE or College Degree
  • ● Ability to safely lift 50 pounds
  • ● Mandatory background checks and drug screening

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.


Apply for this position

Allowed Type(s): .pdf