Spare Parts Support

Job Category: Purchasing & Logistics
Job Location: Mabalacat, Pampanga

Explore and grow your skills by being part of a growing AU-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!

Why you will love working with this Client?

Our client is a leading manufacturer and provider of services in the vibration technology industry across Australia. This client is a growing company with a growing team in the Philippines. Work with an amazing international-based team and experience great opportunities!

Location / Shift

Mabalacat Office, Morning Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

As a Spare Parts Support, your primary responsibility is to assist in organising and coordinating all aspects of spares enquiries and orders for the company, you will also assist to maximise the efficiency of the Spares Department.

The specific duties of this role are:

  • Track all jobs to ensure timely deliveries in accordance with customer requirements; 
  • ● Capture all costs to maximise accuracy of costing and aid historical data
  • ● Assist in improving and maintaining current company systems
  • ● Assist to work towards fixed pricing structure to help reduce response time to customer
  • ● Assist the Senior Spare Parts Specialist as required
  • ● Discharge the Corporate Responsibilities
  • ● Any other relevant duties as directed by the Senior Spare Parts Specialist
  • ● Maintaining effectiveness in varying environments and with different tasks, responsibilities and people. 
  • ● Pro-actively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
  • ● Making active attempts to influence events to achieve goals; self-starting rather the accepting passively; taking action to achieve goals beyond what is required; being proactive.
  • ● Maintaining and promoting social, ethical, and organisational norms in conducting internal and external business activities.
  • ● Expressing ideas effectively in individual and group situations, adjusting language or terminology to the characteristics and needs of the audience. Expressing ideas clearly in documents that have organisation, structure, grammar, language and terminology adjusted to the characteristics and needs of the audience.
  • ● Having and using knowledge of systems, situations, procedures and culture inside the organisation to identify potential organisational problems and opportunities; perceiving the impact and the implications of decisions on other components of the organisation
  • ● Accomplishing tasks through concern for all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over a period of time


  • Computer literacy with competency in MS Office applications. 
  • ● Appropriately established standard of verbal and written communication. 
  • ● Customer service focus, with excellent spoken and written English. 
  • ● A technical understanding of crushing / screening parts and equipment. 
  • ● Exposure to the practical application of work processes related to the supply and support of manufactured equipment. 
  • ● Demonstrated experience in a similar role (preferably in the mining/resources).

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.


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