Are you a Support Team Assistant looking for a new career opportunity with great perks and benefits? Today is the day to land a job that you love while working with a UK-based team! What are you waiting for? Apply now!
Why you will love working with this Client?
This client is a business based in the UK that supplies different products around the world. With their extensive range of service and experience, working with their team will definitely open new career opportunities for you. Apply now!
Location / Shift
Clark Office, Mid Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
The Support Team Assistant we are looking for must be able to provide an efficient, accurate level of support to administration tasks within the sales team. You are expected to proficiently process customer card payments and website sample requests.
Other responsibilities:
- ● Sending & resending order acknowledgments and receipts, delivery notes
- ● Adding production product codes into the ERP system
- ● Sending delivery PODs
- ● Sending delivery tracking details & updates
- ● Track delayed deliveries
- ● Process & follow through with delivery claims
- ● Inputting courier costs in the ERP system
- ● Basic repeat order processing
- ● Data cleansing, updating email addresses, phone numbers, and titles from every incoming email
Qualifications
- ● Must be able to speak and understand Spanish when communicating with customers
- ● Meticulous attention to detail
- ● Customer focussed with a strong passion for customer excellence
- ● Consistent and timely communications
- ● Positive, solution driven mindset
- ● Ability to multitask
- ● Time and workload management and prioritisation
- ● Strong planner with great organisation skills
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.