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Telemarketer – AU Experience

Job Category: Customer Service
Job Location: Clark, Pampanga

Work with a highly professional Australian-based team and be the Telemarketer we are looking for! This business has a growing team here in the Philippines with a great culture!  

Why you will love working with this Client?

The client is a long-standing Australian company who specializes in pumping, treatment, and storage systems. The client has an existing team in the Philippines and currently has an exciting opportunity available for pro-active and highly motivated individuals to be part of this high performing team. 

Location / Shift

Clark, Morning Shift 

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

As a Telemarketer, you will be responsible for cold calling people using a given phone directory to sell products. You will answer incoming calls from prospective customers.  

Other key responsibilities: 

  • Use scripts to provide information about product’s features, prices etc. and present their benefits 
  • Ask pertinent questions to understand the customer’s requirements 
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs 
  • Record the customer’s personal information accurately in a computer system 
  • Deal with complaints or doubts to safeguard the company’s reputation 
  • Go the “extra mile” to meet sales quota and facilitate future sales 
  • Keep records of calls and sales and record useful information

Qualifications

  • High school diploma: BSc/Ba is a plus 
  • 1-2-year(s) experience in telemarketing 
  • Proven experience as telemarketer or similar sales/customer service role 
  • Proven track record of successfully meeting sales quotas preferably over the phone 
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems 
  • Excellent communication and presentation skills 
  • Proficient in English 
  • Skilled in negotiation and dealing with complaints 
  • Persistent and results-oriented 

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.

 

Apply for this position

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