If you are an Operations Support looking for a greater opportunity, this might be the perfect opportunity for you. Apply now!
Why will love working with this Client?
Towmate is a manufacturer of commercial plant, general duty, coil pipe, rolling chassis, and cable drum trailers. Designed and manufactured in manufacturer in Colchester, England.
Location / Shift
Angeles | Mabalacat Office, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
Providing support to both the sales and operations workflow by triaging customer requests and maintaining accurate data and documentation. The role involves communication with customers, suppliers, and internal teams, in order to contribute to a well-organised and customer focused operation.
Key Responsibilities
- ●Sales inbox triage and actioning customer requests.
- ●Process orders & send order confirmations with all required customer information.
- ●Documentation of purchase order acknowledgements.
- ●Assist with dispatch admin, filing POD’s, and delivery confirmations.
- ●Chase updates from suppliers regarding ETA’s.
- ●Raise standard PO’s for delivery/transport requirements.
- ●Data entry and updating data within CRM and ERP systems.
- ●Any other reasonable duties as requested by the Company.
Requirements
Qualification & Skills
- ●At least 5 years of experience in operations support, sales administration, customer service, or order processing
- ●Strong data entry and documentation skills with close attention to detail
- ●Experience working with CRM (HubSpot) and ERP (Intact IQ) systems, spreadsheets, and shared file systems. (e.g., Microsoft Office)
- ●Familiarity with purchase orders, dispatch processes, and delivery documentation
Key Skills & Competencies
- ●Committed team player
●Excellent communicator and a good listener
●Maintains accuracy and attention to detail
●Willing to help and take on challenges
●Creative and proactive approach
●Highly organised and deadline-conscious
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, the United States, Canada, the United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
