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Roles

OFFSHORING & OUTSOURCING ROLES AND SERVICES

Companies of all sizes continue to benefit from outsourcing services in the Philippines. Here at optiBPO, we help organisations think about their growth drivers, and where and how an offshore team can support them by using BPO services. Opportunities exist across the value map to rapidly build teams that save cost, drive growth, create success, and enable new services to be delivered that are not justified onshore.

OFFSHORING VALUE MAP

Here at optiBPO, we deliver a wider range of BPO services to meet your specific requirements. With the optiBPO Value Map, you may find the different strategic drivers of Revenue, Service Delivery, Asset Efficiency, or Manage Expectations to reveal how our clients are creating value with their offshore team.

See below for example outsourcing services roles and standard job descriptions.

WHAT TO OFFSHORE

The following provides eight (8) ways that you can improve your business through offshoring services in the Philippines. Click on each outsourcing strategy to understand a little bit more, as well as download example job descriptions for offshoring services roles.

Boost lead generation through additional research, data mining, and opportunity review.

Click on the titles to view standard job descriptions.

Lead Generation

Transform sales processes onshore and push support tasks offshore, including CRM updates, follow up (email, calls) and meeting setting.

Click on the titles to view standard job descriptions.

Sales Support
Telemarketing
Inside sales
Business Development

Sharpen marketing through content creation, social media management, building brand awareness, creating better customer experience, and strengthening brand loyalty.

Click on the titles to view standard job descriptions.

Graphic Designer
Digital Marketing
Marketing Admin

Extend customer service through increased hours and greater bandwidth including the use of your customer service team to increase company sales, while still providing great support to your customers.

Click on the titles to view standard job descriptions.

Customer Service
Order Processing ➜

Streamline Purchasing and Logistics through improved efficiency, and enhanced monitoring. Click on the titles to view standard job descriptions.

Purchasing Officer
Logistics Analyst

Lower transactional costs, including Accounts Payable and Accounts Receivable, and gain additional business insights through enhanced Reporting & Analysis.

Click on the titles to view standard job descriptions.

Accounts Payable
Accounts Receivable
Financial Accountant

Lower transactional costs, and improve general business support, including HR Administration, Contract Administration, and other Administration and Support.

Click on the titles to view standard job descriptions.

Executive Assistant
HR Admin Support
Contract Administration

Improve technology operations through increased support hours, and greater bandwidth.

Click on the titles to view standard job descriptions.

Technical Support
Software Developer