Blog

Read the latest blog and updates all about the outsourcing industry on the optiBPO blog.

OUTSOURCING & OFFSHORING BLOGS

Business Process Outsourcing: A Guide to BPO Types, Market Trends, & More

Business Process Outsourcing: A Guide to BPO Types, Market Trends, & More

This infographic will illustrate and discuss what BPO is, its different types, trends, and statistics.
Read more
Outsourcing Accounting Services The Benefits and Why It Works - optiBPO

Outsourcing Accounting Services: The Benefits and Why It Works

Outsourcing accounting and finance services remain strong and continues to be a cost-effective, attractive, and valuable alternative to onshore resources.
Read more
How to Build and Manage a Successful Outsource Team in 2021 - Featured Image

How to Build and Manage a Successful Outsource Team in 2021

In 2021, building an outsource team has become an increasingly powerful option for businesses looking to drive productivity, performance improvements, and growth.
Read more
Regenerating Customer Account Management - optiBPO

Regenerating Customer Account Management

Many businesses around the globe are taking advantage of building an offshore customer account management team to drive profitable sales growth.
Read more

Building an Offshore Sales Team

Hiring an offshore sales team is not necessarily about saving cost, but more about fueling business growth. This video will provide you tips on how to make the most out of your sales team offshore.
Read more
Benefits of Outsourcing | optiBPO

Benefits of Outsourcing

Changes in the way we work in 2020 have affected all industries. Businesses have been forced to cut costs, restructure the business, and alter their operating models. Explore the benefits of outsourcing in times of uncertainty.
Read more
Turn your Customer Service Team into an Outbound Sales Force

Turn your Customer Service Team into an Outbound Sales Force

Many firms have begun leveraging their customer service team from being a “cost center” into a “profit center”, by building a level of sales skills within the team.
Read more
New Clark City - Featured Image

Clark: The Philippines’ leading offshoring destination

Due to the growing labour supply and the recent advancement of infrastructure, Clark is poised to become the next offshoring destination in the Philippines.
Read more
Provide 24 x 7 coverage through outsourcing - optiBPO

Provide 24×7 Coverage Through Outsourcing

Today, many organisations are turning to outsourcing as a way to deliver more, due to the opportunity to not only reduce cost, but to extend business hours and leverage capability.
Read more