The Philippines has position itself as one of the top offshoring destinations
in the world and continues to outperform its neighbouring competitors.
The Philippines has made its name as a global leader in the BPO market. Some key facts & figures include:
1st globally in terms of Business Process Outsourcing (BPO) size
2nd in Knowledge Process Outsourcing (KPO)
3rd largest English speaking country in the world
10th fastest growing economy in the world
93% English literacy rate
Projected employment figures estimated to be 2.5 million by 2020
Low labor and operating costs
The BPO industry contributes approximately 17% of the country’s GDP growth
With 400,000 university graduates every year, the Philippines boasts a young, social, and enterprising employment population. The top BPO employment by sector is as follows:
Voice BPO
Non-voice BPO & KPO
IT Outsourcing
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The capital of the Philippines with a population of 22 million
Most densely populated city proper in the world
Key BPO centres: Makati, Ortigas, Bonifacio City
International airport
80km North of Manila with a population of > 2 million
Clark Freeport Zone
389 foreign companies
65,000 BPO employees
International airport
Cebu is 562km South of Manila
5th most populated city in the nation
The Philippines’ oldest city
International airport
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