If you are a Sales Support professional looking for a greater opportunity, this might be the perfect opportunity for you. Apply now!
Why will love working with this Client?
Our client is a company based in Australia have been specialising in A/C solutions for the country’s hardest working fleets. With over 50 years of experience and one of the largest inventories in the game, we help to keep your operation running strong.
Location / Shift
Angeles Office, Morning Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Description
The Sales Support will help underpin our continued success by providing administrative support to the sales team. This is a key role in an exciting part of the business; your work will help to achieve sales results and drive our continued growth.
Key Responsibilities
- ●Generate new leads and feed through to the sales team for verification
●Assist in creating new records for verified leads, and ensure they have all the information and resources they need – organise and send this to them – includes catalogues, online access, etc
●Manage sales email and SMS inbox, allocating to the sales team to ensure customers’ questions and needs are met
●Process quotes for customers, ensuring correct cost and margins are applied
●Process customer invoices and credits via e-mail
●Following up on open customer quotes
●Set-up of customer pricing files
●Liaise with customers to help resolve queries
●Upkeep of customer and sales data in Office 365 Dynamics Finance and Operations
●Take minutes and action items from the weekly Sales Meeting and any other meetings
●Make appointments and book travel arrangements for the Sales team
●Maintain records and give regular updates to sales and customer service teams on any sales campaigns
●Follow up on outstanding customer orders with suppliers, logistics, and warehouse
●Request freight pickups and follow up on late deliveries with freight companies
●Work with customers to set up online ordering and manage web chats
Knowledge, Experience, and Expertise
Essential
- ●Demonstrable experience in administrative and/or sales support role(s)
●Experience working in busy high-volume roles
●Good working knowledge of Microsoft Office products
Desirable
- ●Working knowledge and experience using Dynamics 365
●Previous exposure to a sales environment would be highly regarded
Qualification
- ●A qualification in a business-related field (Desirable)
Key Work
Behavioral Competencies
- ●Positive and proactive attitude
●Friendly, customer-focused attitude
●Strong numerical skills
●Strong verbal and written communication skills
●Diligent with a high level of attention to detail
● Results-focused
●Self-motivated and able to work alone or as part of a team
●Ability to multitask and show initiative
●Quick learner with the ability to think on your feet
●Willing to challenge the status quo and look for smarter ways of doing things
●Ability to effectively prioritise tasks
●Exhibit and live out the company values of all interactions with all people being:
Why join optiBPO?
optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, the United States, Canada, the United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.
Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.
