Why will you love working with this Client?
This a family-owned business based in the UK that supplies the most cost-effective solutions to hygiene needs. They pursue environmentally friendly products with good quality products and first-class service provided. This is an exciting opportunity to work for this well-established, growing client.
Location / Shift
Pampanga – UK Shift
NOTE: You must be willing to work in the office in the above office location to apply for this position
Job Overview
We are seeking an Automation Lead to architect, build, and operate AI-driven systems and automation workflows across multiple business platforms. This role is highly technical and hands-on, with responsibility for API-based system integration, AI model development and deployment, and automation at scale across ERP, CRM, and Microsoft 365 environments.
You will define technical architecture, select tooling, and lead implementation of production-grade AI and automation solutions.
Key Responsibilities
- ●Architect and implement API integrations between systems, including Sage 200, Joblogic, and Pipedrive
●Design and deploy AI/ML models for data extraction, classification, forecasting, and decision support
●Build event-driven and scheduled automation workflows across integrated systems
●Integrate services with Microsoft 365 (Excel, SharePoint, OneDrive, Teams) using APIs and automation frameworks
●Develop scalable backend services to support AI inference and workflow orchestration
●Own the full ML lifecycle: data ingestion, training, validation, deployment, monitoring, and iteration
●Ensure system reliability, security, and performance across all integrations
●Produce technical documentation covering architecture, APIs, and model behaviour
Requirments
Technical Requirements
- ●Strong experience in API design and integration (REST, webhooks, authentication, rate limiting)
●Solid background in machine learning engineering (model development, evaluation, deployment)
●Experience building automation pipelines and orchestration layers
●Proficiency in Python (primary) and/or JavaScript/TypeScript
●Experience working with databases and data pipelines (SQL, NoSQL)
●Familiarity with cloud infrastructure (AWS, Azure, or GCP)
●Experience integrating with Microsoft Graph API and Excel-based workflows
Preferred / Nice to Have
- ●Experience with ERP and CRM platforms
●Knowledge of MLOps practices (CI/CD for models, monitoring, retraining)
●Exposure to computer vision or unstructured data processing
●Experience with message queues, background workers, or workflow engines
●Familiarity with low-code automation tools where appropriate
Why join optiBPO?
optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe.
Moreover, this is an excellent opportunity for anyone interested in serving as an Automation Lead. The job is within an international environment.
Perks & Benefits
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●In-house medical team and HMO coverage.
●A healthy workplace promotes collaboration and creativity.
●Clear growth strategies and learning opportunities to advance your career.
Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Automation Lead role offers great career prospects at optiBPO.
