Why will you love working with this Client?
Our client is a USA-based company that offers Office furniture and design services; joining their team will offer great opportunities and career growth.
Location / Shift
Clark, Pampanga – US Shift
Job Overview
We are seeking a Microsoft Dynamics 365 Business Central Expert to serve as the technical and functional owner of our BC environment. This is a strategic role that combines hands-on customization, application lifecycle management, and cross-functional consulting.
The ideal candidate deeply understands BC’s architecture, thinks like both a developer and a business analyst, and is committed to keeping our system stable, current, and aligned with best practices as our business grows.
Key Responsibilities
Platform Ownership & Customization
- ●Design, develop, and maintain Business Central customizations using AL (Application Language) within Visual Studio Code.
●Build and manage extensions that extend BC functionality without modifying the base application, ensuring upgrade safety.
●Configure BC modules relevant to our operations, including Inventory, Purchasing, Sales, Warehouse Management, and Finance.
●Translate operational and business requirements from each division (CultureSpace, Juniper, Clear Design) into functional BC solutions.
Update & Extension Lifecycle Management
- ●Monitor and manage Microsoft’s BC update cycles (major and minor releases), assessing impact on all active extensions and customizations before deployment.
●Maintain a testing and staging pipeline so that updates are validated against custom code before going live, eliminating business disruption from inconsistencies.
●Proactively document all customizations and extension dependencies so that no update cycle creates gaps or regression in functionality.
●Coordinate with Microsoft partners or AppSource vendors when third-party apps are affected by platform updates.
Integrations & Data Connectivity
- ●Lead the technical design and implementation of integrations between Business Central and other business systems, including eCommerce platforms, inventory/WMS tools, EDI partners, CRM, and vendor portals.
●Utilize BC’s APIs, web services, and Power Platform connectors (Power Automate, Power BI) to enable data flow between systems.
●Troubleshoot and resolve integration failures promptly to protect the integrity of inventory, order, and financial data across platforms.
●Evaluate and recommend integration architecture approaches (middleware, direct API, Azure Logic Apps, etc.) based on complexity and maintainability.
Inventory & Distribution Support
- ●Support and enhance BC workflows tied to our large inventory and distribution operation, including item management, bin/location tracking, transfer orders, purchase receipts, and fulfillment.
●Develop custom reports, queries, and dashboards that give operations and leadership visibility into inventory levels, order status, and distribution performance.
●Implement and enforce BC best practices for costing methods, stock movement tracking, and item attribute management specific to the furniture industry.
Project-Based Operations (Non-PM Module)
- ●Recognize that Evoque operates on a project basis but does not utilize BC’s Project Management module; instead, support the use of Sales Orders, Item Tracking, and custom workflows to manage project-aligned delivery.
●Develop workarounds, custom fields, and reporting structures that give project visibility within BC without activating unused modules.
●Collaborate with operations staff to continuously refine how BC tracks project-associated costs, delivery milestones, and customer commitments.
Training, Documentation & Best Practices
- ●Serve as the internal subject matter expert on BC, guiding staff across all divisions on system use and capabilities.
●Develop and maintain user documentation, standard operating procedures, and training materials for BC processes.
●Establish and enforce BC governance standards, including naming conventions, permission sets, data entry standards, and change management protocols.
●Stay current with Microsoft’s BC roadmap and proactively advise leadership on features that could benefit Evoque’s operations.
Requirments
REQUIRED QUALIFICATIONS
- ●5+ years of hands-on experience with Microsoft Dynamics 365 Business Central (or Dynamics NAV with BC transition experience).
●Proficiency in AL development language and extension-based customization within Visual Studio Code.
●Strong understanding of BC’s core functional modules: Finance, Inventory, Purchasing, Sales, and Warehouse Management.
●Demonstrated experience managing BC through major and minor update cycles, including extension compatibility testing.
●Experience building and maintaining integrations with external systems via BC APIs, OData web services, or middleware platforms.
●Solid understanding of database architecture, query optimization, and data flow principles as they apply to BC.
●Ability to read and interpret business requirements and translate them into functional specifications and technical solutions.
●Experience in retail, wholesale, distribution, or a high-SKU inventory environment is strongly preferred.
PREFERRED QUALIFICATIONS
- ●Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Developer Associate certification.
●Experience integrating BC with eCommerce platforms (Shopify, Magento, BigCommerce, or similar).
●Familiarity with Power BI for BC-connected reporting and dashboards.
●Experience in the office furniture, commercial interiors, or building products industry.
●Exposure to EDI integrations and vendor compliance workflows.
●Experience with Azure DevOps for BC extension deployment pipelines.
CORE COMPETENCIES
- ●Systems Thinking — Understands how changes in one area of BC ripple across the entire environment.
●Business Acumen — Connects technical decisions to operational and financial outcomes.
●Attention to Detail — Meticulous about updating compatibility, data integrity, and documentation.
●Communication — Can explain complex BC concepts to non-technical stakeholders clearly and without jargon.
●Initiative — Identifies issues and improvement opportunities proactively rather than waiting to be asked.
●Collaboration — Works effectively with division leaders, warehouse staff, finance, and IT.
Why join optiBPO?
optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe.
Moreover, this is an excellent opportunity for anyone interested in serving as the Microsoft 365 Business Central Expert.
The job is within an international environment.
Perks & Benefits
-
●In-house medical team and HMO coverage.
●A healthy workplace promotes collaboration and creativity.
●Clear growth strategies and learning opportunities to advance your career.
Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Microsoft 365 Business Central Expert role offers great career prospects at optiBPO.
