Demand Planner

Would you like to become part of an AU-based business where your expertise as a Demand Planner will be fully utilized? This job is perfect for you! 

Location / Shift
Clark, Pampanga – Morning Shift 

NOTE: You must be willing to work in the office in the above location to apply for this position

About The Role

This is a new role created to support our Purchasing Manager. She owns the purchasing function, supplier relationships, and final approval of what we buy. The Demand & Inventory Planner takes on the demand planning discipline underneath that: forecasting, stock positioning across our warehouses, order timing, and arrival-date accuracy.

The role exists to keep stock available for our customers first, and to make our stock holding more efficient second. We currently hold around six months of stock; the goal is to bring that to three and a half to four months while holding order fulfilment at 97% or better. Those two targets pull against each other, and this role owns the balance between them.

Key Responsibilities

Demand planning and replenishment

• • ●Forecast demand and recommend what to order, when and how much, using run rates, usage, upcoming projects and stock cover by SKU and by warehouse.
    ●Prepare and raise purchase orders for the Purchasing Manager’s approval and manage them through to receipt.
    ●Manage product lifecycle: wind down declining finishes cleanly, scale up rising ones, and flag slow-moving stock.
    Stock in the right location
    ●Allocate imported stock between Perth and Brisbane based on where customers are (ship-to location), not where past orders happened to ship from.
    ●Run a regular bulk transfer between warehouses to correct imbalances, so orders ship in full from one location rather than being split across both. Currently around 27% of orders are split; the goal is to eliminate that.

Arrival dates and backorders

• • ●Own the accuracy of expected arrival dates in our ERP end to end: from order placement, through factory completion and freight, to receipt into the warehouse.
    ●Chase suppliers on production dates before goods are on the water and keep dates updated the day they change, including air freight and other shipments outside the standard freight process.
    ●Build realistic local handling buffers into dates so that the dates our customer care team quote can be relied on.

New products and finishes

• • ●When we launch a new product or finish with no sales history, build a seeding recommendation using comparable past launches and commercial judgement, and back it with a considered call rather than defaulting to the minimum.
    ●Bring the numbers and the gut feel together: “this is what the data suggests, and this is what I think we should do”.
    Working with AI
    ●Use AI tools daily to do the heavy analytical lifting: cleaning and merging data, building formulas and scripts, reconciling supplier documents, drafting supplier follow-ups.
    ●Present the Purchasing Manager with clear, ready-to-approve recommendations and exceptions, not raw data.

Requirments

• • ●Qualification. A degree in purchasing, supply chain, logistics, industrial engineering, finance, or accountancy.
    ●Experience. Professional demand planning, replenishment,t or inventory analysis experience in a multi-location wholesale or distribution business.
    ●Systems. Hands-on experience with an ERP and an inventory optimisation or forecasting tool. The business runs Microsoft Dynamics 365 Business Central and Netstock; experience with either is a strong advantage.
    ●Data skills. Strong Excel and data analysis capability — comfortable combining datasets to get at the real answer, not just the report the system produces.
    ●AI. A demonstrable track record of using AI in your analytical work — specific examples of tasks AI now does for you and what that changed. We see AI as a jetpack for the job, and we expect you already treat it that way.
    ●English. Excellent written and spoken English. You will be dealing with overseas factories, our freight forwarder and Australian colleagues every day.
    ●Judgement. Versatile and commercially minded. You understand that in a design-led business the numbers are the starting point, not the whole answer, and you are comfortable making a call and owning it.
    ●Trust. You will be given real purchasing responsibility. That requires someone who takes the financial side as seriously as the availability side.

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe.

Moreover, this is an excellent opportunity for anyone interested in serving as a Demand Planner.

The job is within an international environment.

Perks & Benefits

• ●In-house medical team and HMO coverage.
  ●A healthy workplace promotes collaboration and creativity.
  ●Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Demand Planner role offers great career prospects at optiBPO.

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