Growing a successful offshore relationship is difficult to do without the proper guidance, advice and support from onshore leaders. You need to make sure that you have the right level of onshore support and work with a high-performing outsourcing company to secure your company’s growth.
Offshoring your business operations requires a level of management that is different in managing a local team – you have to be more proactive in engaging with them to make sure that your offshore team is right on track with your organisation’s goals and visions.
Choosing the right offshore leaders will also play a vital part in developing successful offshore relationship. They must be capable of bringing both teams – offshore and onshore – to work together towards a common goal.
optiBPO provides a unique service offering in delivering BPO as a managed service. We help manage your outsourcing risk by starting small, clearly defining scope, proving the concept, building confidence, and then extending.
Watch this video interview of Jamie McBrien on YouTube.